Bernard Durkan (Kildare North, Fine Gael) | Oireachtas source

There is obviously an end in sight with this issue. There is a difference in the interest rate charged in that some replacement banks receiving the accounts say "sorry, we do not do overdrafts but we will give you a credit card". What they do not say immediately is that credit card will cost you 15%, 17%, 21% or whatever the case may be. The customer has no choice in the matter. It is not really replacing the service the customer had with a new one, hence there is a negative from the customer's point of view. I would have thought particular effort would be made for business and personal account holders to try to continue as they previously were. I am not talking about accounts that are in disorder, difficulty, stressed or whatever the case may be. I am talking about accounts in general, accounts that are in good order and whether or not any effort can be made to address those issues because there is a negative from the point of view of the customer if there is only one alternative and it costs between 5% and 8% more. Why should it be that way?