Gerry Horkan (Fianna Fail) | Oireachtas source

Having listened to the opening statement and the witnesses' interactions with other members, it is clear that the whole system is out of date and creaking and that technology and online systems could, as they did with motor tax approximately 20 years ago when we were all queuing up in social welfare offices or tax offices for hours to get bits of papers stamped and processed, allow people to go online and get something the following day or two days later. It is the same with the online passport system. Am I right in saying that there has been no effort to modernise or increase the level of engagement technologically?

If I am from eastern Europe - there is probably a difference in the process depending on whether my country is in the EU or not - issues arise in terms of the recognition of my licence, the ability to apply for a work permit and the ability to exchange my licence. Am I right in saying that citizens of EU member states do not need to exchange their licences?