Mr. David Conway:

As a transport authority, its remit is quite wide and as a representative body and as individual businesses, our dealings with the NTA are without a doubt extremely professional. We cannot fault the staff for that.

Throughout the Covid-19 pandemic the NTA was extremely engaging and assisted all operators, including State operators, to maintain a basic level of service provision, especially for essential workers. The problem only relates to some of the processes. Perhaps it is a case of how they have developed over the years, but it is time to re-examine those and to streamline them. That is the main point we are making. An opportunity is available to streamline the administrative burden being placed on operators. A result of that would be to speed up the process.