Dr. Pauline Conroy:

There is a problem at present in that the severity of a complaint is decided by the Irish Prison Service. In that sense, it is policing itself. The category of a complaint, such as an assault of a prisoner by another prisoner or gross racism directed by one prisoner at another, should not be determined inside the system from which it emanates. The category should be decided independently – for example, by the Office of the Inspector of Prisons.