Mr. Sam Waide:

Particularly on the licensing service, and I always focus on what other countries are doing, we are continually moving into a digital age, not just digital government. As Mr. Walsh alluded to, we are looking at what is possible to make it more effortless and seamless for customers. That includes accessing the application and renewal of licences digitally, for example, so that people do not have to travel anywhere. They can do it digitally, and that is again one of the considerations.