Darren O'Rourke (Meath East, Sinn Fein) | Oireachtas source

I thank the witnesses. Mr. Walsh mentioned the cultural piece where people use an NCT as a diagnostic and then either they or a mechanic carries out any repairs. He framed that culture as a problem and obviously it has an impact on resources. I would have thought that the culture was born out of people getting their vehicle serviced, going for an NCT but issues arise and then people have to bring their vehicle to a mechanic the next time around. Am I being reasonable to suggest that the culture has been born out of that experience? If so, then is there a piece of work to be done with garages and consumers?