Mr. Sam Waide:

If I may, I will first tell Senator Horkan how a person is alerted for an NCT. All of our customers receive a notification 90 days prior to the due test date. We encourage customers to book a test either online or by contacting an NCT call centre when they receive that notification. There are recurring reminders for those who do not act on that. My colleague, Mr. Walsh, can share the details of those intervals of when people are given a gentle prompt to tell them they have not booked a test. We encourage this, and that is what Applus+ encourages on the NCT website. We also give that guidance and advice to customers on the RSA website. In terms of Senator Horkan looking at the website here and now to try to book a test, I will pass over to my colleague to go into the details and answer his question on how the average of 24.5 days comes about.