Professor Fiona Lyons:

Having had experience of dealing with outbreaks of other infections over the years, what works best is when there is multi-sectoral involvement. Under Dr. Igoe, who chaired the incident management team, and subsequently under Mr. Browne's direction of the national crisis management team, the community has been involved from day one. The WHO has acknowledged the efforts Ireland has made to ensure communication is sensitive and responsive. As an example of that responsiveness, in the context of stigma and the concern about individuals coming forward for testing, one of the things we heard in feedback from the community, which we got because we have been so engaged with the community since the beginning of this, was that people were scared to come forward for testing. In response, we got two doctors, one who speaks Brazilian Portuguese and one who speaks English, to make a video that went up on YouTube to debunk some of the myths that may have been out there among the community and inform individuals on what to expect. The communication to the community has been very targeted, nuanced and responsive. We have very much engaged in a collaborative team approach.

Dr. Igoe may wish to add to that.