Oireachtas Joint and Select Committees

Wednesday, 5 October 2022

Joint Oireachtas Committee on Transport, Tourism and Sport

Recent Issues Concerning Aer Lingus Flight Booking and Check-in Services: Discussion

Mr. Donal Moriarty:

We have fixed the issue with the secondary line so the network card issue, which caused the problem in the backup system, has been corrected. A new monitoring system has been put in place to ensure the same error in the network card cannot reoccur. The testing about which I spoke to the Chairman is ongoing. Finally, we are looking to put in place a tertiary system to provide additional redundancy and backup. By way of context, this sequence of protections is in excess of what is required from a best-practice perspective, but we feel it is appropriate to put it in place.

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