Mr. Pat Fenlon:

We give enduring discounts that are available to all of our existing customers. We give a 5% discount to people on pay-as-you-go tariffs that is equivalent to someone paying by direct debit. As we all know, we operate in a competitive market where a range of discounts and offers are available to new customers. They vary continuously and almost on a daily or weekly basis. We have to operate in that competitive market and try to maintain an appropriate level of business for Electric Ireland but we are committed to offering value to all our customers and working with customers who are in genuine difficultly.