Ms Aoife MacEvilly:

There are two different types of prepay. There is the lifestyle choice prepay, which is offered as a choice, and there are the financial hardship meters. We do survey prepayment customers as part of our annual consumer survey, but that tends to focus on consumer satisfaction. There are reasonably high levels of consumer satisfaction with those products because people like to avoid both bills and the build-up of debt. That is what we are getting from those surveys, rather than granular information on self-disconnection.