Ms Caroline Poole:

We would call the team when we were with the school age team. I found the support from them fantastic in the school. If I had an issue they would go in. He was in mainstream. I would just ring them and within a couple of days they were in. Now, I am constantly emailing and told that he is going onto the older team. He has been with the team since he was six and I was never told there was an older team that he was moved on to. If he is not in crisis they would see him for a few days. When we email they would see him for a few appointments and then say, "We will ring you." That is it. The last one was in August and I am still in the same situation and he is still in the same situation. He has just been forgotten.