Oireachtas Joint and Select Committees
Wednesday, 14 September 2022
Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach
Banking Issues: Discussion
Mr. Gavin Kelly:
The decision was not taken lightly by the bank. We looked at the behaviours of customers using the branch. We had seen a significant decline in in-branch transactions and a significant increase in digital transactions.
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