Oireachtas Joint and Select Committees

Wednesday, 14 September 2022

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach

Banking Issues: Discussion

Ms Helen Dooley:

As part of the settlement with the Central Bank, it is acknowledged that AIB applied the Ombudsman's decision to those customers. The Ombudsman found in favour of a customer and we applied that decision at speed for the circa 6,000 customers in the same circumstances. That is all I am permitted to say on the matter.

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