Neale Richmond (Dublin Rathdown, Fine Gael) | Oireachtas source

Dr. Hunt has very clearly drawn a line under this and that is to be welcomed but the importance of the customer is the crucial lesson. As regards relationships, data and engagement, an obvious lack in terms of real engagement with customers is evident. My final question is in the related area of customer demand. I have one small question about AIB's engagement with the local authority purchase scheme and perhaps the lack of engagement by AIB compared to the other banks. Is that something that is going to be rectified in a timely manner?