Pearse Doherty (Donegal, Sinn Fein) | Oireachtas source

Okay. It is the last question but I have to interrupt. We have heard that. The bank is keeping all that under review and it is going to write to us and all the rest. However, in the letter the bank writes to me it is not going to offer me the product it offered Deputy Durkan, which is a reduced rate that could save the bank's existing customers a lot of money. Why is the bank discriminating against its existing customers? We talked about a customer-centred approach but once you are in the door you are getting a worse product than somebody who is trying to get in the door. The bank is not looking after its customers. It is different. The bank is charging everybody the variable rate. The variable rate is the variable rate. This is discriminatory against the bank's existing customers. It is a terrible practice. Businesses are supposed to look after loyal customers. I will give Mr. Kelly one more chance to explain to me why the board is not the reason that he cannot say - because he cannot say on behalf of the bank - that we have got you, you are in there and are paying the fee and now we want Deputy Durkan's money. That is the reason, is it not? It is just profiteering. We have got you, you are likely to not move from us and we know the inertia in banking, so why would we offer something that would reduce our profitability when what we want is to capture Deputy Durkan? Is that not it, plain and simple?