Ms Lynne Embleton:

This is a chicken and egg issue. We have customers trying to fly in the morning and they are behind customers in the queue who are flying many hours later. That clearly causes queues and congestion in check-in and in security that would not be there if everyone turned up in sequenced time for their flights. It is causing us an issue and causing congestion. It causes customer angst when they arrive at the airport and see a queue. I can understand the chicken and egg nature of this but the quicker we can-----