Mr. Peter O'Neill:

As referred to earlier, our call centres are under significant pressure and we really encourage people to use the online facilities as much as possible. Locally, if the system is indicating that a passenger's luggage has arrived at Dublin Airport, he or she can come to the airport through the arrivals area and we will facilitate that. Where people have gone to their home destination in Ireland, we will courier the bag to them once we find it. Equally, where people have returned to their home country, we will courier it to them there.