Oireachtas Joint and Select Committees
Tuesday, 26 July 2022
Joint Oireachtas Committee on Transport, Tourism and Sport
Situation at Dublin Airport: Discussion
Mr. Peter O'Neill:
For passengers travelling with Aer Lingus who find their bag is not where they expect it to be when they arrive, they should go online and use the report my bag facility that we have launched on our website. They should create just one record. People are making multiple records at the moment, which is causing more confusion. That information feeds through to a world tracer application and all updates relating to the baggage are updated online.
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