Ms Lynne Embleton:

Aer Lingus accounts for between 30% and 40% of the operations of Dublin Airport. The DAA may have a more accurate figure on the exact customer numbers and their breakdown. I expect Aer Lingus accounts for more than one third of the airport's operations.

Disruption is certainly an expense for us this year. We are compensating passengers for bags, cancellations and delays, and that cost is running into millions of euro. On the question around the procedures and collaboration across the airport, first and foremost, the collaboration is within our teams. Are we ready and joined up across all aspects of our operation? We have regular meetings with the DAA, which Mr. O'Neill can elaborate on, and we also have meetings and dialogue with our airline partners with which we have codeshare and connecting flights. There is collaboration across the system and with other airports. We have said a lot of these issues are driven by major hubs around Europe. Those airports will bring airline and handler community calls and all the players together to discuss the issues. This is quite often done in a retrospective manner rather than a proactive manner in those airports. Wherever we are invited to join those conversations, we ensure an Aer Lingus person is involved.