Michael Lowry (Tipperary, Independent) | Oireachtas source

Yes, at Dublin Airport.

In terms of ID, that is a problem every year. We are always encountering a problem with the processing of identification and clearance with the vetting office. The vetting office happens to be in my constituency and it is under enormous pressure. The workload continues to increase. It is high time that our committee brought in the Garda and the Department of Transport and had a full and open discussion about the vetting process and the resources required so that these people can get an adequate response. It is so frustrating to have people trained and ready to go and then not be able to put them on the job because they are waiting for ID. This committee needs to take that on. I mentioned it previously and I think we have to do it at an early date.

On the claims that have been made, it was mentioned that 75% of the claims have been addressed. Can our witnesses give us an indication of what those claims involved? Obviously, they were for tickets. Were there hotels involved? What is the estimated cost? The witnesses have now got through that process. What is the estimated cost and what has been the cost to date in settling those claims with the public who were discommoded as a result of a breakdown in the system?