Oireachtas Joint and Select Committees
Tuesday, 26 July 2022
Joint Oireachtas Committee on Transport, Tourism and Sport
Situation at Dublin Airport: Discussion
Gerard Craughwell (Independent) | Oireachtas source
On 30 June, I was at terminal 2 for a number of hours because I had family going through the airport in different groups. I observed the queues for Aer Lingus flights and observed families with young children who were 25 minutes in the queue. The Aer Lingus staff checked them in straightaway because they recognised that it is difficult to keep children controlled and I give the staff full compliments for that action. However, on Sunday afternoon I had to sit in terminal 2 for quite some period and during that time I observed the noticeboard for arrivals, and observed how quickly bags were moving. One would see when bags got on to the belt, when they were delivered and when the flight was closed. For the Malaga flight that arrived at 19:09, the bags were cleared at 20:25.
That is almost an hour and a half. It is a long time to be hanging around for a bag. It is not as long as Mr. Tully’s and Mr. Moloney’s staff are waiting for bags, but it is a long time to be hanging around.
On missed flights, if I miss a flight, say, to London with Aer Lingus and the next flight out is full, do they take somebody off that flight and let me in or must I wait until there is a vacant slot?
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