Mr. Peter O'Neill:

We try to shift the vast majority of bags that come in as quickly as possible. The real dilemma is the ones are ageing, that have come in having being mishandled some time ago in some cases, and often arriving to us with very little information. The procedure is that the bag is rushed from one airport to another. In doing that, the bag arrives but some of the original documentation can go astray. That means it turns into a bit of detective work and the processing time around that gets quite involved. The other industry-wide problem is because, as some of the other contributors have pointed out, the industry generally is under strain so the information coming from other airports and handlers around bags that they have on hand, is quite constrained. They are not necessarily getting to update systems. We may have a bag in Dublin and we are looking for the details of it. If the missing bag report has not been filled elsewhere, we have nothing to trace that against-----