Ms Lynne Embleton:

That is absolutely right. In the context of the vast majority of simple journeys with Aer Lingus, customers and bags travel successfully. The main issue relates to the transferring of bags, in particular from other carriers to Aer Lingus. That is where we are at the end of the chain trying to deliver those bags to the customers. As stated earlier, in many cases we may not have touched those bags. They are likely to be in a European airport elsewhere. The vast majority of Aer Lingus point-to-point bags and customers travel successfully.