Matt Carthy (Cavan-Monaghan, Sinn Fein) | Oireachtas source

I want to raise a couple of the technical aspects of the Bill. My first question relates to the language about who can make complaints. The IFA's submission suggested that language needs to be clearer. Do the organisations see a role for themselves in providing a service to members to make complaints? We have had quite a lot of debate about confidentiality for those making complaints. The witnesses' organisations know better than most about the relationships there. Is it possible, never mind practical, to have confidentiality measures in place that will protect people making complaints? If someone makes a complaint against a supplier or a buyer, it would probably be easy enough for them to know who it is, if it is in any way specific. Is that the case? Maybe it is not. How much importance would the witnesses attach to the need for strengthened confidentiality measures?