Verona Murphy (Wexford, Independent) | Oireachtas source

That is grand. To reiterate what I said earlier, this is constructive criticism that I ask Ms Byrne to take on board. It is what we experienced in the office. I suggest, without a shadow of a doubt, that the system to inform people there is an issue with documentation should be done at the uploading stage rather than at the processing stage, where the application may be placed at the back of the queue or whatever. It seems to be backwards to me. We would not have the issues we have today if we were to intersect problems at that stage.