Matt Carthy (Cavan-Monaghan, Sinn Fein) | Oireachtas source

We get all that. Does Ms Byrne accept there is a difficulty in cases where people need to make on-the-day appointments? We all accept the online system, when it works, is much better than what was in place but I remember that, as a lad in my 20s, two days before I was supposed to fly out I realised my passport was out of date. I was able to walk into the building just up the road and walk out the same day with my passport, once I had all the necessary documentation. That was a good system and there is nothing close to that in place now. Is there any intention to improve the appointments service for those who need to get passports, for whatever reasons, quicker than can be done through the online service?