Oireachtas Joint and Select Committees

Thursday, 30 June 2022

Public Accounts Committee

2020 Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 27 - International Co-operation
Vote 28 - Foreign Affairs

9:30 am

Photo of Imelda MunsterImelda Munster (Louth, Sinn Fein) | Oireachtas source

Hold on, it goes back for another 15 days. In the meantime, because it is past an applicant's target date, his or her flight could be in 11 days. The applicant has submitted the information and is told he or she will not get it until the 10th. The person says her family holiday is booked on the 6th and is told she must wait another fortnight. Why is there no emphasis put on those who submit - Mr. Conlan said early the bulk of the backlog is waiting for further information - given the fact they have applied for their passport in ample time? They have applied in sufficient time, for example, two months. I could cite a list of cases here only it would take up my ten minutes. They are disgraceful. Who decided they would not process the further information as soon as possible or as soon as they got it to make sure the person got his or her passport in time, having applied three months earlier? Who made that decision to put it back by another 15 days? Who is responsible for making that decision and having people's stress levels through the roof in the peak summer season?

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