Jackie Cahill (Tipperary, Fianna Fail) | Oireachtas source

Head 40 makes it an offence to engage in a UTP in contravention of a regulation made under head 39. Head 41 provides for the voluntary use of effective alternative dispute resolution mechanisms in cases where the office believes they could be successful. The office may suspend examination of a complaint during the use of this mechanism. Article 7 of Directive 2019/633 also promotes the use of alternative dispute resolution mechanisms such as mediation.