Dr. Deirdre Curran:

That is the issue. There are industry task forces but the worker voice is not being heard on those task forces. Who knows better how to improve an industry than the workers on the ground? They are fantastic. Most of the people I talk to are long-serving hospitality workers. They have experience. They have wisdom that they are dying to share but nobody is asking them. In the 2019 project, there were 260 respondents, the vast majority of whom were not members of a trade union. When I asked if they would consider joining a union, many of them did not know there was such a thing as a union for hospitality workers or they did not know anything about unions. There is work to be done there in educating people on where they can go for help.