Ms Tina Donaghy:

I have worked in housing all my life. One of the most challenging areas of housing is housing management and I take my hat off to people who do that job daily. It can be very frustrating. In Ireland, there is a reluctance to use the ultimate sanction of eviction.

That is an area to which we do not want to go. We want to support tenants to remain in their homes. That would be the initial approach. In the approved housing bodies, we have dedicated professions. Housing is a profession. The people who work with us are trained into that profession-----