Darren O'Rourke (Meath East, Sinn Fein) | Oireachtas source

The system is either working or not working. It is not working for those people, and there are thousands of them. They are on social media and will contact public representatives, particularly in this city. It is not a satisfactory or acceptable position. I firmly hold that view. With due respect, it is the NTA, the Department and the Minister who have responsibility to ensure that services are provided for people, or at least to regulate so we have a healthy taxi environment and public transport system to respond to people's needs. What Ms Graham is saying is really unsatisfactory in terms of the waits that people have, the frustrations and the delays. Those delays have potentially serious implications. Some of them might be hospital trips or other important trips. For me, that is a system that is not working, even if it is for just four hours at the weekend and is localised in the city. It is a problem that needs to be addressed.