Ms Josephine Murphy:

I can answer that for the Deputy. In 2013, the owner of a house applied for SEAI services. On 2 December, he got a reply stating that the services could not be rendered because of the cracks in his gable and that the SEAI would not carry them out. It was in 2013 that we found that out. In 2014, that couple found out that they had pyrite. The SEAI was offering services for cavity wall insulation in 2013 and knew that it was exacerbating the issue.