Ms Mary Nash:

I understand. There is no measure of visitor satisfaction when people visit the National Museum of Ireland, the National Library of Ireland or the National Gallery of Ireland. The Chair is saying that there is no mechanism for asking visitors if they would recommend it to their friends or come back again. I am not sure if any of the institutions have some kind of feedback system. I think they have them on their websites but I am not sure about the position for physical visits. That is something we can take away and ask them about.