Mr. Mick Devine:

A person presenting to the Tabor Lodge unit today could expect to be in the unit by a fortnight from tomorrow. There is much more demand for the integrated recovery programme. The bottleneck is in getting a person assessed. Once the assessment is complete, the person can be in the facility within a fortnight. An important part of the answer to the Chairman's question relates to the process being counsellor-led.

There should be well-trained and registered counsellors. These are people with built-in self-care mechanisms and that is very important. Staff should not get swamped by client needs and should be able to look after themselves. We are good at looking after staff too. There should also be performance management processes and professional development of staff. We are good at looking after staff.