Mr. Kevin McCarthy:

They also, by the way, have recourse to the Ombudsman and the Ombudsman for Children if they are dissatisfied with the response received. There is also an inspection regime in operation. All of our recognised centres would be subject to three unannounced inspections per year. All the direct provision centres are expected to adhere to national standards which are agreed with the NGO sector, service users and service providers. We are moving to involve HIQA in a formal inspection role from later this year. There are a number of mechanisms through which residents who are dissatisfied with their arrangements can raise issues, complaints and queries.