Robert Troy (Longford-Westmeath, Fianna Fail) | Oireachtas source

I would go back to the point that we are giving ComReg the same enforcement powers as the CCPC as part of this Bill. This amendment is a duplication as it is asking the CCPC to do exactly what ComReg can do. It will have new and enhanced enforcement powers similar to the CCPC as part of this Bill. As the Deputy rightly alluded to, this Bill will for the first time give consumers the right to withhold payment for poor service. However, there is quite clearly a dispute mechanism in place at the moment for broadband, home phone and mobile phone services and that rests with ComReg. Consumers can make a complaint to the service provider and it has ten days to resolve the complaint. Where that does not happen, they can refer the matter to ComReg and then there is a process by which it can intervene and escalate the problem. Heretofore, ComReg did not have the same enforcement powers as the CCPC but it will after the enactment of this Bill. Why would we give the CCPC a role in this while we are enhancing the powers of ComReg in order to do exactly what it can do? Does the Deputy understand what I am saying?