Kieran O'Donnell (Limerick City, Fine Gael) | Oireachtas source

With due respect Mr. Hennessy, "crowd control" is a bit of a poor choice of words because the passengers who came on to me were in terminal 1, which is very low. It was stifling and they did not have access to services. I ask on this occasion that if people are queuing the authority ensures they get access to water. Free water should be handed out. There should be proper sanitary services, toilets, food and those sort of things.

Going back to Mr. Philips, I want to get to a point where when people turn up in terminal 1 and terminal 2 how long before they get to board their flight. I had a couple on to me on Saturday night. They turned up for a short-haul flight of two and a half hours to Madrid to go over to their family. It was a 6.20 p.m. Ryanair flight. They arrived at terminal 1 at 3.30 p.m. in the afternoon. They did not get to departure on gate 119 until 6.30 p.m. and there was no-one there and the plane was gone. To say people only missed their flights on Sunday is incorrect as they missed them on Saturday. Tell me the time period on that.