Jerry Buttimer (Fine Gael) | Oireachtas source

I know members of Mr. Philips's staff have been on the public airwaves. It is important that through social media, the national airwaves and our media, the DAA communicates directly with people. I ask Mr. Philips to do that on a regular basis. I ask him not to communicate with people through this committee meeting. It is important that the DAA communicates with people.

Mr. Philips's presentation referred to issues with processes. The travelling public have no interest in who can open and close a particular lane. Have staff been empowered to do that this weekend? Mr. Philips said that certain staff members have not been appropriately certified so they cannot readily replace other DAA staff with the necessary clearance. Have those process issues been solved now?