Mr. Dalton Philips:

I firmly refute that. I think Deputy Smith has a good understanding of our airport and I think he knows the people. I do not dispute that people may have said that to him but we have staff engagement in the work we are doing with our staff and the work I do personally as a CEO in terms of being actively on the floor. All these people who are with me today, one day per month prior to the pandemic, would have done a front-line shift, be it cleaning, customer service, security or whatever to be upfront with our colleagues and listen, learn and develop. Do we have everything right? We absolutely do not.