Oireachtas Joint and Select Committees

Thursday, 26 May 2022

Public Accounts Committee

2020 Report of the Comptroller and Auditor General and Appropriation Accounts
Vote 38 - Health (Resumed)
Health Service Executive: Financial Statements 2020

9:30 am

Mr. Paul Reid:

The Deputy's question is probably more appropriate for ourselves in the HSE than the Department. The primary care reimbursement service, PCRS, is based in Finglas in north Dublin and that is where they are processing those. I am very happy to take up the particular case the Deputy has raised. There is an emergency acceleration system. We generally have increased resourcing significantly over the past few years in the PCRS centre. The turnaround times have been good. They would process lots of other issues in terms of GP and pharmacy claims. I am very happy to take up the particular case the Deputy raised. There has been significant extra resourcing built up to a very strong capacity in our PCRS centre and quite good performance levels and turnaround on medical cards.

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