Mr. Donall O'Keeffe:

You are 100% right, Chairman. One of the things that happened to us during the pandemic is we lost many senior, experienced, skilled staff who could not wait for the sector to reopen. We were closed too long. They had family and mortgage commitments. They discovered that, due to the training they had and the experience they gained in our sector, they were highly employable. They found jobs in retail, distribution and construction management very quickly and just moved on because they had to. We have lost a massive level of experience.

On the question about training requirements and how to develop them, we have been running a diploma since 2017. What we have learned in those five years, and as we knew at the start, is that it must be tailored specifically to the licensed trade environment. Running an event in a pub is very different from running an event in a convention centre.