Oireachtas Joint and Select Committees
Wednesday, 25 May 2022
Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach
Withdrawal from Irish Banking Market (Resumed): Engagement with Financial Services Union and Electric Ireland
Pearse Doherty (Donegal, Sinn Fein) | Oireachtas source
Is there anything else that can be done? We are at the start of this process and customer behaviour is what it is. Some customers will move early, will see the letter and deal with it in the next hour or the next day, while others will put the letter on top of the fridge, meaning to get to it but they will forget. The banks will be taking out far more advertisements and there will be more talk about it as we go. They will tell customers that it is only a week until their accounts are cancelled and so on and then there will be spikes in activity. Is there anything else that could be done to streamline this process in the context of the pressure that it will put on Electric Ireland if thousands of these accounts need to be dealt with in a short timeframe? Has Electric Ireland put anything on the table?
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