Mr. Colm ? Raghallaigh:

It is essentially as the Deputy described. We receive an envelope with a paper form in it. Typically, in a normal year we would receive approximately 2,000 of such forms. With the number of customer accounts we have, there is potential that we will see a more than fortyfold increase in paper forms. However, what we have seen to date is that the 4,000 customers who have transitioned so far are primarily using the online facility. Approximately 25% of the customers who have switched already have used the paper-based CBI system.