Pearse Doherty (Donegal, Sinn Fein) | Oireachtas source

I thank Ms Sayers for the presentation. I have a few questions about the switching process and a more general question if the witnesses are in a position to answer it. The switching process that has been outlined by the banks is that one can go through all the direct debits and standing orders in one's current account and do it oneself or one can use the switching code. In reality, however, that is not the true state of affairs because if one uses the switching code, there are many direct debits and standing orders that one will have to switch oneself as well, with a more semi-do-it-yourself, part automatic type of code for gym membership, Spotify and so forth. There was discussion with the banks about the fact that some direct debit originators would not accept authorisation from the financial institutions and that they needed the authorisation from the individuals themselves. Is Electric Ireland one of those or what way does it operate that?