Oireachtas Joint and Select Committees
Wednesday, 25 May 2022
Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach
Withdrawal from Irish Banking Market (Resumed): Engagement with Financial Services Union and Electric Ireland
Mr. John O'Connell:
We will do so if that is what is required of the regulator, but we would much rather take a collaborative approach whereby the stakeholders, including representative customers, sit down and agree on what a realistic timeframe is. We have very little data at the moment on customers switching and so on, but the data we have tell us that it will require a timeline such as that we have outlined. It is not as straightforward as just closing an account. New credit lines will have to be negotiated with the new bank if there is a credit card or an overdraft and that will take time and resources because it has to be a person-to-person exchange. We should not try to funnel people into a situation but rather create an horizon whereby people will feel comfortable that they are going to be supported through the process.
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