Oireachtas Joint and Select Committees

Wednesday, 18 May 2022

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach

Withdrawal from Irish Banking Market: Engagement with Ulster Bank and KBC Ireland

Photo of Gerald NashGerald Nash (Louth, Labour) | Oireachtas source

Mr. Kelly mentioned a booking system in place now for appointments, which is very positive. Bank of Ireland's own analysis suggests 70% of new accounts are opened digitally. I accept and appreciate that. What are the waiting times involved for booking appointments if somebody wants to open a new account? If a person were to call on the first Monday of a particular month, when could he or she expect to get an appointment? Will Mr. Kelly talk me through that timeline?

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