Gerald Nash (Louth, Labour) | Oireachtas source

Strictly speaking, it is not within their remit but I do not want them to take a minimalist view of what their remit is around the requirements they would place on companies. They need to take a customer-focused approach as well. This could potentially be catastrophic for many customers who find themselves in very difficult situations as things stand at present. Perhaps Mr. Hayes will elaborate on what the engagement with the CRU and ComReg was and where it stands at the moment.