Peadar Tóibín (Meath West, Aontú) | Oireachtas source

Míle buíochas. I thank the Chairman and apologise for the interruption. The case in point relates to a family who got into arrears during the property crash. They were a customer of KBC and their arrears had an arrangement made for them whereby a good chunk of the debt was warehoused. The family are not rich, by any means. They live modestly and both parents work very hard in an effort to pay down their debt. They feel it is unlikely they will be able to pay the warehoused element of the debt in full. They have heard, and it is a widespread feeling, that Bank of Ireland will be far more aggressive regarding the warehoused element and will treat the customer in a different manner from how KBC has treated them until now. They fear they will reach a point when they are in retirement, when their income will be low, and their property might be sold, or forcibly sold, from underneath them, leaving them in a very difficult position given rents are incredibly high.

This creates a number of questions for both exiting banks. What is the volume of accounts in debt or arrears they have each sold on to the remaining banks?