Oireachtas Joint and Select Committees
Wednesday, 18 May 2022
Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach
Withdrawal from Irish Banking Market: Engagement with Ulster Bank and KBC Ireland
Ms Elizabeth Arnett:
Even when those figures are taken into account, we are still seeing the sort of customer activity we would expect. It should be borne in mind that the closing of the account is the final step. The customer has to go through the process of selecting an appropriate service provider, opening an account with it and undertaking the process of moving across either by their own hand or through the switcher process. The final step is the closing of the account.
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